PACKAGES DETAIL

Unlimited 24/7 Monthly Billing Plan  

 

 

Our Unlimited One Month Billing plan is best suitable for Organizations with 24/7 call traffic or who need a dedicated agent to perform tasks 24 hours a day to provide Inbound Customer support services.

 

In this plan, our agent is dedicated to your process only, where they will receive calls. Services are designed and can be customized to suit your needs. 


Service Feature Include:


  • Receptionist service Medical answering services
  • Receptionist service
  • Real Estate Answering Services
  • Inbound customer service calls including web access to update your client information
  • Message center that includes call answering, screening and messaging
  • Appointment reminder and confirmation calls
  • Customer/patient help desk support
  • Order Taking
  • Appointment Setting
  • Conference Registration
  • Event Registration
  • Seminar Registration

Support is provided by regular agents having good communication, PC and internet skills.


  • US $699/ month
  • Base Cost: US $0.0
  • Service Days: 24/7
  • Phone # Available: US, UK, Canada, Australia, Europe and 60+ international
  • Setup Cost: US $0.0

Best for: All types of Customer Support, Order Taking, Answering Service, Pre-Sales, Post-Sales, Enquiries etc
Non-Tech Support Only       

 

 

Limited One Month Billing Plan 

 

Our Limited One Month Billing plan is best suitable for Organizations with 8 hours a day call traffic or who need a dedicated agent to perform specific tasks in business hours to provide Inbound Customer support services.

 

In this plan, our agent is dedicated to your process only. Services are designed and can be customized to suit your needs.  (Excluding 1 hour of total break),

 


Service Feature Include:


  • Receptionist service Medical answering services
  • Receptionist service
  • Real Estate Answering Services
  • Inbound customer service calls including web access to update your client information
  • Message center that includes call answering, screening and messaging
  • Appointment reminder and confirmation calls
  • Customer/patient help desk support
  • Order Taking
  • Appointment Setting
  • Conference Registration
  • Event Registration
  • Seminar Registration

Support is provided by regular agents having good communication, PC and internet skills.


  • US $449/ month
  • 8 Hours a Day, Mon to Fri (excluding breaks)
  • Base Cost: US $0.0
  • Service Days: Mon - Fri
  • Phone # Available: US, UK, Canada, Australia, Europe and 60+ international
  • Setup Cost: US $0.0
  • Additional Hours are billed at $7 per hour

Best for: All types of Customer Support, Order Taking, Answering Service, Pre-Sales, Post-Sales, Enquiries etc
Non-Tech Support Only

 

 

Per Hour Billing Plan    

 

Our Per Hour Billing plan is best suitable for Organizations with small call traffic or who need a dedicated agent to perform per hour specific tasks or to provide technical support services.

 

In this plan, our agent is dedicated to your process only. Services are designed and can be customized to suit your needs. 

 


Service Feature Include:


  • Direct Sales
  • B2B Sales
  • B2C Sales
  • Sales Lead Follow Up
  • Lead Generation
  • Appointment Setting
  • Information Gathering
  • List Cleaning, Conditioning & Mining
  • Event Building
  • Market Research
  • Seminar & Conference Booking
  • Welcome Calls
  • All Aspects of CRM & Call Handling Professionals
  • Fact Checking

Support is provided by regular agents having good communication, PC and internet skills.


  • Base Cost: US $100 / month
  • Per Hour: US $7 / hour
  • Service Days: Mon - Fri
  • Phone # Available: US, UK, Canada, Australia, Europe and 60+ international
  • Setup Cost: US$ 25 (One time)

 

Best for: All types of Customer Support, Order Taking, Answering Service, Pre-Sales, Post-Sales, Enquiries etc
Non-Tech Support Only

 

 

Live Chat Support 24/7 

 

Our Live Chat Support 24/7 plan is best suitable for Organizations having huge traffic visiting on their website. From here our agent will provide Live Chat Support &technical support on your services.

 

In this plan, our agent is dedicated to your process only. Services are designed and can be customized to suit your needs. 

 


Service Feature Include:


  • Live chat agents handle
  • Sales queries
  • Technical queries
  • Payment process
  • Remote installations
  • Email & ticketing support
  • Billing support
  • Package tracking
  • SMS updates
  • Other tasks based on your need

Support is provided by regular agents having good communication, PC and internet skills.


  • US $399/ month
  • Base Cost: US $0.0
  • Service Days: 24/7
  • Support Available: US, UK, Canada, Australia, Europe and 60+ international
  • Setup Cost: US $0.0

Best for: All types of Customer Support, Order Taking, Answering Service, Pre-Sales, Post-Sales, Enquiries etc
Non-Tech Support Only

 

 

Email Support 24/7

 

Our Email Support 24/7 plan is best suitable for Organizations to handle emails on real time bases. Our agent will provide Live Email Support &technical support on your services.

 

In this plan, our agent is dedicated to your process only. Services are designed and can be customized to suit your needs. 

 

Support is provided by regular agents having good communication, PC and internet skills.


  • US $299/ month
  •  Base Cost: US $0.0
  • Service Days: 24/7
  • Support Available: US, UK, Canada, Australia, Europe and 60+ international
  • Setup Cost: US $0.0

 

24/7 (excluding breaks)

 

Best for: All types of Customer Support, Order Taking, Answering Service, Pre-Sales, Post-Sales, Enquiries etc
Non-Tech Support Only

 

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About MicroCalls BPO

MicroCalls BPO was established in 2010 aiming to satisfy the demand for outsourcing. Company is solely focused upon offering quality services with high professionalism. Having the head office in UK and an offshore center in Pakistan, The strong management team and the self motivated employees attracted numerous clients. MicroCalls BPO competitive edge was their professional knowledge and exceptional services.

 

MicroCalls BPO mission is to be the global leader in providing outsourced business processes. We build quality partnerships and use our operational expertise to create value for our customers, employees and shareholders.

Contact MicroCalls BPO
In line with our commitment to serve you
better, we welcome your feedback and
queries, and shall get back to you at the
earliest.

Phone: +1-347-410-9109

Skype: microcall.1

Email: Info@microcalls.com
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